CITIZENS ADVICE York

Citizens Advice York exists as an independent branch of Citizens Advice, functioning as a separate charity within the city of York. Its funding derives from a diverse range of sources including the support of York City Council, council wards, The Lottery, local businesses, private donations, fundraising events, and contributions from other local charitable organisations. This diverse funding model ensures the sustainability of their operations and enables them to provide essential services and support to the residents of York

The organisation provides a comprehensive range of service to assist people with legal problems, and campaigning on social justice issues. Furthermore, they offer confidential and impartial advice on issues including debt management, welfare benefits, employment, housing and discrimination. Additionally, they can also offer practical support such as assisting with complex benefits application forms, aiding in the appeals process, drafting letters and negotiating with third parties such as landlords or creditors. Their services are also accessible through drop-in sessions in Central York, as well as through telephone, webchat, and neighbourhood outreach sessions. Citizens Advice York is committed to empowering individuals by providing valuable guidance and assistance across a wide spectrum of legal and social issues.

This year we are excited to continue our collaboration work with Citizens Advice York to establish a new student intake. Volunteering with Citizens Advice offers diverse opportunities, allowing you engage in both general and specialist roles, ranging from the advice line to eventually receiving bespoke training that will enhance your credentials and appeal on any application. The volunteering experience is flexible and customisable, enabling volunteers to seamlessly balance with their studies. We also plan to host charity events to support their funding. We will continue to update our socials and inform on how you are able to get involved.